Raise Service Performance to a Customer-first Standard
Managing your service operations can be complex. You need to stay on top of all of the rapidly changing activities such as scheduling, billing, and inventory, all while making your customers happy.
In Sage 100 Contractor or Sage 300 Construction and Real Estate, the Sage Service Operations module is integrated with accounting and operations applications, so you’re able to avoid the extra work and mistakes that can occur when maintaining different systems for service management, accounting, estimating, purchasing, and inventory.
And, with Sage Service Operations, your technicians will have instant access to needed information in the field, allowing them to complete work orders more quickly and on the first visit—all while providing excellent customer service.
Streamline Your Service Operations and Impress Your Customers
- Optimize service dispatching and improve response times with an easy-to-use dispatch board.
- Keep tight control of your service and preventive maintenance agreements to maximize profitability.
- Eliminate duplicate data entry and increase billing accuracy by allowing technicians to enter work order details in the field.
- Provide best-in-class service by allowing customers to request work and track history through a customizable portal.
Maximize Your Efficiency and Quality of Service with Every Customer
- Raise your efficiency in scheduling, performing, and billing for service and warranty work.
- Improve service by assigning the right technician to the right job at the right time on the state-of-the-art dispatch board.
- Keep your inventory up to date as service work is performed.
- Reduce time-consuming data entry by allowing technicians to enter work order details in the field.
Delight Customers with Top-notch Service
Improve communication with customers, suppliers, and subcontractors and be rest assured that technicians are consistently in the right place at the right time. With tight integration to the other Sage 100 / 300 modules, you gain better control of your busy service responsibilities and related revenue.
And, with Sage Service Operations, your technicians will have instant access to needed information in the field, allowing them to complete work orders more quickly and on the first visit—all while providing excellent customer service.
