Technologies of today are only as good as the training, support and hardware that backs their capabilities. At sky-line, we offer support for our clients for both software and hardware from our team and from our trusted partners.
sky-line has a team of highly trained consultants throughout Oregon, Washington, Idaho, Alaska, and Hawaii. We offer superior technical expertise with integrity beyond compare. The sky-line support team can help you get the most out of your software investment including:
- Sage 100 Contractor Support
- Sage 300 Construction Support
- Sage Estimating Software Support
Software Support
We offer the following software support services for Sage 100 Contractor, Sage 300 Construction and Real Estate, or Sage Estimating that have been proven to maximize the benefits of your software investment including:
On-Site Training – We offer On-Site training which is highly recommended for the SETUP phase of your software. These are the major decisions you make on how you wish the software to function for your company. This is best accomplished with assistance from your Sage 100 Contractor, Sage 300 Construction and Real Estate, or Sage Estimating consultant. Each Consultant has gone through a certification process that ensures they understand your industry as well as the software details.
Workflow Training – In addition to setup, our workflow classes will train you and your staff on the workflow of Sage 300 Construction and Real Estate. This is the essential training on how to operate your Sage 300 Construction and Real Estate software. Your satisfaction with your purchase can be greatly enhanced by receiving the proper training and instruction. It can save you valuable time in implementing the software and becoming proficient with using the software.
Classroom Training – sky-line offers many different classes in our Sage Authorized Training Center (ATC). You and your staff can choose which courses are right for each person, based on the functions and tasks they perform in your firm. By having your staff in a training class outside your office, you minimize the interruptions and give your staff the best environment for learning.
sky-line Service Plans – Subscribing to a sky‐line Service Plan gives you a preferred hourly billing rate at a low monthly cost.
Customized Training – sky-line can create a custom class just for your firm either in our Sage Authorized Training Center (ATC) or On-Site at your facility. We will assist you in creating a class that fits your needs. It can be specific to the type of information you wish to learn. If you have anything specific about your firm that needs to be disseminated, we can add that to any Sage 300 Construction and Real Estate or Sage 100 Contractor related training. We want to be your technology partner. Save Time & Money, Fair, Competitive Rates, Results – Oriented Solutions, Satisfaction Guaranteed.
Hardware Support
sky-line partnered with Cascade Computer Maintenance back in 2002 in order to provide our clients with improved levels of network and hardware support services. The results for our clients have been outstanding.
Cascade Computer Maintenance – The Right Choice for all your Hardware Support Needs. Cascade Computer Maintenance offers an experienced staff of available technicians throughout Oregon and Washington in nine locations: Oregon: Salem, Portland, Eugene, Medford Washington: Seattle, Spokane, Olympia, Wenatchee, Kennewick.
Hardware Sales, Network Support and Installation – Accessing data, sharing information between employees and applications, communicating with customers and many other routine activities rely on the smooth operation of your network. From planning and installation to upgrades and maintenance, our technical support services provide the consistency and reliability to keep your business moving.
Servers and Workstations – In addition to planning and implementing expertise, we are also a single source for the hardware and software needed to support your organization. From handheld devices to servers, we can provide your company with the necessary components for a complete technology solution.
Contact sky-line if you are interested in finding out more about our hardware support services. Give us an opportunity to solve your toughest networking and operating system problem. The Cascade Computer Maintenance staff is up to the challenge! If you should happen to contact Cascade Computer Maintenance directly, be sure to mention that you are a sky-line customer so they can provide you with a guaranteed priority service level and response time.
